▪ More than 20 Years of experience in Information Technology, Digital Transformation, Business Process Re-Engineering, Business services, Business consulting, Standardize business Processes, IT/SC Auditing and Internal Control and Management Information solutions, Sustainability and SMART Cities, Business Service Center
▪ Digital Transformation: Expertise in driving digital transformation initiatives and experience in building company-wide goals and objectives for SMART (Specific, Measurable, Achievable, Relevant, Time-bound) solutions under sustainability roles, Innovation, and regulations, which increased. Revenue by 20% & reduced operational costs by 15% as well as Improved customer satisfaction scores by 25%.
▪ Multi-Culture experience through managing international projects with international resources resulting in a 30% reduction in project timelines.
▪ Business Process Re-engineering: experience in standardizing business processes, Enterprise
Architecture, Conceptual Models, optimizing business services, and building business service centers and shared service models resulting in a 30% reduction in process cycle times.
▪ Audit and Risk Management: experience in conducting audit and risk assignments both internally and externally, Quality Management contributing to effective management and control of operational and capital expenditure budgets.
▪ Change Management: Strong ability to drive change management in complex organizations, setting clear goals and leading teams through the change process which results in a 20% improvement in cross-functional collaboration and efficiency.
▪ Technology Platform Management: Led the creation, development, integration, and improvement of technology platforms for applications, customer extranets, websites, ERP systems, E-Commerce, Mobile Application Software, Software Engineering, and network infrastructure which Improved system uptime to 99.9% by implementing predictive monitoring and maintenance processes, resulting in a 30% reduction in downtime
▪ Business Continuity and Technology: balanced focus on both business continuity and technology,
ensuring that technology solutions align with business objectives.
▪ Industry Experience: Experience in Real estate, Sustainability, SMART Solutions, Low Current, aviation, services, cement manufacturing, ready mix, concrete production, and bags and ecology cement including alternative fuels and raw materials.
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